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Job title: Customers Service Manager
Company: Vansing Distribution Group Ltd
Salary: $60,000/yr
Job type: full-time, permanent
Language: English
Start date of employment: as soon as possible
Minimum education: bachelor's degree
Position available: 1
Job location: Vancouver BC
Job description:
Responsibilities:
- Oversee our customer service team
- Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
- Interact with customers, responding to their questions and guiding them to the appropriate service
- On-board new employees and train them based on your expertise and skill set
- Create and implement an effective customer loyalty program
- Maintain an orderly workflow according to priorities
- Manage staff and assign duties
Qualifications:
- A university degree in business administration or other field related is required
- Experience in customer service and supervisory is usually required
- Customer service orientation
- Excellent knowledge of management methods and techniques
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Ability to translate your skills to other employees through training and mentoring
How to apply:
Please send your resume to vansingtwg@gmail.com
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